LAB REPORTS
Read the report.
Before you order.
Find the product and batch in the report library, then review the PDF’s identity, purity and other available results.
Explore lab reportsHELIXMERE / SHIPPING INFORMATION
From our door.
To your research.
Review the available delivery services, shipping charges and package handling. We ship to U.S. addresses by UPS with tracking.
01 / THE SHIPPING POLICY
First, the essentials.
Same-day fulfillment
Orders placed by 11:00 AM Arizona time on a business day are dispatched the same day. Checkout estimates the next shipping day from that cutoff.
UPS, start to finish
We ship to U.S. addresses by UPS. A completed order includes an email receipt and tracking status.
Help when it matters
Transit protection covers a package lost or damaged in transit. Contact support with the order details so the issue can be reviewed.
Choose your shipping speed.
Choose a UPS service in checkout and review its price. The delivery estimate starts from the expected carrier handoff.
- UPS Ground
- Typically 1–5 business days
- UPS 2nd Day Air
- Typically 2 business days
- UPS Next Day Air Saver
- UPS routing and service conditions apply
- UPS Next Day Air Early AM
- UPS routing and service conditions apply
THE SHIPPING UPGRADE$150 or more
Free UPS 2nd Day Air.
A product subtotal of $150 or more after discounts qualifies for free UPS 2nd Day Air.
The qualifying delivery charge is shown as free in the order breakdown.
Delivery estimates, delays & refunds
Carrier delivery dates are estimates. Weather, network routing and shipment volume can affect arrival, including an overnight service.
A shipping-service refund requires review of the delay and the carrier’s decision. A late estimate alone does not create an automatic refund.
For delivery questions, check your order. You can also use Helixmere support.
02 / THE COST, EXPLAINED
Shipping is charged at cost.
The checkout itemizes the shipping amount. Packaging, handling and payment-processing costs are included in that charge; no separate surcharge is added.
Product prices, discounts, delivery and optional services appear in the order summary before authorization.
Eligible free shipping appears in the checkout total.
HELIXMERE
THE SHIPPING BREAKDOWN
THE SHIPPING BREAKDOWN
- UPS shipping
- At cost
- Shipping markup
- $0
- Packaging & protective materials
- $0
- Handling fee
- $0
- Processing fee added to shipping
- $0
Your shipping chargeShown at checkout.
Reach the $150 qualifying subtotal and UPS 2nd Day Air is displayed at $0.
03 / WHAT’S BEHIND THE BOX
The details make
the difference.
Follow the report from the product and lot through to the laboratory record.
Read the report.
INDEPENDENT TESTING
We welcome a closer look.
Report entries retain the issuing laboratory and batch identifiers. The viewer flags known differences between the source directory and the printed document.
Send support the product name, lot number and document reference when asking about a report.
Talk to our teamICE PACKS
Freeze-dried. Packed dry.
Freeze-dried vials are packed dry. An ice pack is not a replacement for material-specific handling requirements.
Consult the product’s documented storage conditions on arrival. Liquid and other formulations can have different requirements.
PROTECTION, LAYER BY LAYER
Care goes
into every box.
- 01
A discreet outer box
An outer carton protects the contents and keeps the shipment discreet.
- 02
Protective padding
Inner cushioning reduces movement and helps absorb routine transport impacts.
- 03
Protected research vials
Individual vials are supported to limit contact inside the package.
Protective packaging is included in the price.
CLEAR FROM THE START
Good research.
No shipping surprises.
Compare the product options, read a batch report and review the delivery cost before completing checkout.
For laboratory research use only. Not for human or animal use.